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PostPosted: Mon 18 Mar 2013 15:38 
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Hi i have already messaged both a Eugen system employee and Freki who i assume was in charge of the cup on here (Madmatt directed me to Freki, who still hasn't gotten back to me after 2 and a half weeks). I won my first round match and received the email containing my reward to be redeemed on Steam, unfortunately i couldn't redeem it due to an error in the email.

I am not sure where else to go with this as it has already been almost 4 months, did anyone else have the same problem as me? Or can i at least get a straight answer telling me that it is no longer redeemable?

I don't say this in anger or anything either i honestly would just like to know if its possible or not to get my reward...


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PostPosted: Mon 18 Mar 2013 17:21 
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Freki wrote:
All participants of the Wargame Cup have been rewarded even if they lost the first Round and I invite you to choose your game this weekend if not done yet.

The link received by email will be disabled next week.

Please write your nickname under this message if you encounter an issue.

Thank you!

Guess that applies here - or have you tried it before?
Edit: contacted Freki, guess she knows what to do

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PostPosted: Mon 18 Mar 2013 17:37 
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Shifu wrote:
Freki wrote:
All participants of the Wargame Cup have been rewarded even if they lost the first Round and I invite you to choose your game this weekend if not done yet.

The link received by email will be disabled next week.

Please write your nickname under this message if you encounter an issue.

Thank you!

Guess that applies here - or have you tried it before?


I tried to activate the link the day i got it (which was well before it would have been deactivated), i still had the same problem.

I also made a thread concerning it a long time ago but that is buried deep i am sure. It was basically around the same time i received the email and could not use it.

Thanks for the quick reply.


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PostPosted: Mon 18 Mar 2013 17:53 
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Raptor,

I apologize for the delay. I send you the link as soon as possible !! Sorry !

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PostPosted: Mon 18 Mar 2013 18:04 
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Joined: Fri 13 Jan 2012 21:47
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Freki wrote:
Raptor,

I apologize for the delay. I send you the link as soon as possible !! Sorry !


That is fine i understand you guys are definitely busy!

Thank you for your quick reply!


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