It is currently Tue 18 Jun 2013 21:57

All times are UTC [ DST ]




Post new topic Reply to topic  [ 29 posts ]  Go to page Previous  1, 2, 3
Author Message
PostPosted: Wed 14 Mar 2012 16:52 
Offline
Website administrator
User avatar

Joined: Wed 9 Nov 2011 11:18
Posts: 502
Location: Siberia
Done (please check your emails).

_________________
TECHNICAL SUPPORT
FOCUS INTERACTIVE TEAM


Top
 Profile  
 
PostPosted: Wed 14 Mar 2012 17:28 
Offline
Private First-Class

Joined: Sat 10 Mar 2012 18:27
Posts: 7
Email checked. Thanks for support and professionalism. I've now finally be able to play again to the game!
Just a quick answer, is now my nickname still associated to the previous (revoked) cd-key or is automatically linked to the new one

Thanks again.


Top
 Profile  
 
PostPosted: Thu 15 Mar 2012 09:43 
Offline
Website administrator
User avatar

Joined: Wed 9 Nov 2011 11:18
Posts: 502
Location: Siberia
If your Wargame EE player account was not removed, please run the game and enter the login and the password of your player account.
Otherwise please create a new player account.

_________________
TECHNICAL SUPPORT
FOCUS INTERACTIVE TEAM


Top
 Profile  
 
PostPosted: Thu 15 Mar 2012 10:24 
Offline
Private First-Class

Joined: Sat 10 Mar 2012 18:27
Posts: 7
I'm still able to play with the old account.
Thanks again for your professionalism and kindness.


Top
 Profile  
 
PostPosted: Fri 16 Mar 2012 10:31 
Offline
Private

Joined: Sat 3 Mar 2012 17:00
Posts: 3
Just sent my email in.

Cant wait to play again :)

Thanks

Keith!


Top
 Profile  
 
PostPosted: Fri 23 Mar 2012 16:16 
Offline
Private

Joined: Fri 23 Mar 2012 16:15
Posts: 3
Adding in this cue... :(


Top
 Profile  
 
PostPosted: Sat 24 Mar 2012 10:00 
Offline
Private First-Class

Joined: Sat 24 Mar 2012 09:54
Posts: 6
Hi there,

I have had the exact same issue.
Wargame EE disappeared from the game list wirthout any kind of expalanation.
I contacted steam support and got the following statement:

"Thank you for contacting Steam Support.
Your CD Key for this game has been revoked at the request of the publisher.
You will need to contact the seller for further assistance.
Let us know if you have any further questions or concerns."

So I have emailed 'support@wargame-ee.com' as advised in this thread.
Any indication how long it takes to get a response?

I find it unbelievable that paying customers get so much trouble.
Random game revocation, the activation joke and the rebranded starforce, this is really over the top.
I contacted my reseller for a refund as I am not sure I want to return to the game.

Cheers,
MateoTTR


Top
 Profile  
 
PostPosted: Sun 25 Mar 2012 01:19 
Offline
Private

Joined: Sun 25 Mar 2012 01:08
Posts: 1
So here I go, registering to the forum JUST to proof my interest for this game, I bought it and played it through steam. It was in my library and I played ALOT, by that I mean I completed the german campaign started the americans. and played online and reached lvl 33.

I wake up one saturday morning excited to play WARGAME and find that it has vanished from the steam library . . .
Confused and pissed, I began searching for an answer. I found this forum and read all the post here.

So I sent my billing confirmation and all the needed details to the EMAIL support@wargame-ee.com , it has now been more than 12 hours and I would like to get intouch with any eugene staff.

This kind of problems shouldn't even HAPPEN this is not acceptable.

best regards, from a passionated player that's looking forward to play again ASAP . . .


Top
 Profile  
 
PostPosted: Sun 25 Mar 2012 01:28 
Offline
Lieutenant Colonel
User avatar

Joined: Sat 14 Jan 2012 22:34
Posts: 2136
Guys it's week end In france... wait Monday...

_________________
Image


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 29 posts ]  Go to page Previous  1, 2, 3

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB® Forum Software © phpBB Group