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 Post subject: Re: Cannot login
PostPosted: Thu 23 Feb 2012 18:55 
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Specialist

Joined: Thu 23 Feb 2012 16:37
Posts: 15
i have sent the e-mail so i can change my password a few times and it has not turned up yet


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 Post subject: Re: Cannot login
PostPosted: Thu 23 Feb 2012 19:16 
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Sergeant First-Class
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Joined: Wed 15 Feb 2012 10:06
Posts: 120
I have a similar issue with not being able to log on. I cannot exactly remember what my login was because I just set the thing to remember me :/ Of course my code no longer works to create a new account.

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 Post subject: Re: Cannot login
PostPosted: Thu 23 Feb 2012 19:17 
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First Sergeant

Joined: Thu 10 Nov 2011 18:24
Posts: 210
You should have received an email at account creation including the login you used.

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 Post subject: Re: Cannot login
PostPosted: Thu 23 Feb 2012 19:19 
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Specialist

Joined: Thu 23 Feb 2012 16:37
Posts: 15
i now know what my login is i just cannot change my password because i receive no e-mail with any code and i have done the forgoton password 4 times now


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 Post subject: Re: Cannot login
PostPosted: Thu 23 Feb 2012 20:01 
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Private

Joined: Thu 23 Feb 2012 19:57
Posts: 3
I also have this problem. Says invalid password, so I sent form password change. Got the email, enter in code put in new password, then this "failed to change password."

I've emailed customer service this morning with the details 8 hours ago and still no response.


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 Post subject: Re: Cannot login
PostPosted: Thu 23 Feb 2012 22:45 
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Corporal

Joined: Thu 23 Feb 2012 14:36
Posts: 26
Major wrote:
You fixed now OP? I am up and running now, just tried logging in again and i could. Maybe it was some kind of server issue as a lot of people seem to have been disconnecting and such.


Yes thx m8, in my case it turned out to be good old human error :oops:


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 Post subject: Re: Cannot login
PostPosted: Thu 23 Feb 2012 22:56 
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First Sergeant

Joined: Thu 10 Nov 2011 18:24
Posts: 210
N_BlueMax wrote:
I also have this problem. Says invalid password, so I sent form password change. Got the email, enter in code put in new password, then this "failed to change password."

I've emailed customer service this morning with the details 8 hours ago and still no response.

Hmm, did you fill in your login at the top when you entered the password change code? You need both to do it.

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 Post subject: Re: Cannot login
PostPosted: Thu 23 Feb 2012 23:03 
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Specialist

Joined: Thu 23 Feb 2012 16:37
Posts: 15
i still receive no e-mail when i use the forgotten password system
please can someone help with this as it is becoming frustrating that i can not play the games multiplayer


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 Post subject: Re: Cannot login
PostPosted: Thu 23 Feb 2012 23:06 
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Private

Joined: Thu 23 Feb 2012 19:57
Posts: 3
[Eug]Stof wrote:
N_BlueMax wrote:
I also have this problem. Says invalid password, so I sent form password change. Got the email, enter in code put in new password, then this "failed to change password."

I've emailed customer service this morning with the details 8 hours ago and still no response.

Hmm, did you fill in your login at the top when you entered the password change code? You need both to do it.



Yes I entered in my login name.


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 Post subject: Re: Cannot login
PostPosted: Thu 23 Feb 2012 23:35 
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Private

Joined: Thu 23 Feb 2012 19:57
Posts: 3
I sent for one more password email change an this time it worked!!!! :D


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